Reference

Syarat Ketentuan Penggunaan m11sot

These terms set out the rules that apply when you open an account and use any part of m11sot — sports betting, live casino, or slots. Access depends on local law and is available only where permitted in your region.

Applies to all account holdersDANA, OVO, GoPay coveredSubject to local law and eligible regionsUpdated terms take effect on noticeOne account per person
m11sot Syarat Ketentuan Penggunaan m11sot
TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Reach our support team directly through the live chat window in your account. Available around the clock for questions about account terms, wallet conditions, or access eligibility.

Email Support

Send a written query to our support address for detailed terms questions, account-change requests, or formal objections. We aim to respond within one business day.

Account Help Centre

Your account dashboard includes a help section where you can find the current version of these terms, submit a request, or check the status of an open query.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Data Handling Account data you provide — name, contact details, wallet identifiers — is used only to operate your account and process payments via DANA, OVO, or GoPay. We do not sell personal data to third parties.
Cookie Policy We use session and functional cookies to keep your account active and remember your preferences. You can manage cookie settings through your browser at any time without losing your account access.
Account Security Your account is protected by password and OTP verification. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate.
Data Retention and Changes We retain account records for as long as required by applicable law. To request a correction or deletion of your data, contact support via email with your account details and the specific change you need.

Common Questions About These Terms

These terms apply to every person who opens an account on m11sot and uses any part of the platform — sports betting, live casino, or wallet-linked payments via DANA, OVO, or GoPay.

We will notify you before material changes take effect, either by email or an in-account notice. Continuing to use your account after that notice means you accept the updated terms.

Breaches — including operating multiple accounts or fraudulent wallet activity — may result in account suspension or permanent closure. We will contact you before taking action where possible.

Payments through those wallets are governed by both our terms and the wallet provider's own policies. In a conflict, the stricter rule applies. Check your wallet app for its current conditions.

Email our support team with your account details and the specific data you want corrected or removed. We process requests in line with applicable local law and will confirm once complete.

The same core terms apply across all sections. Specific conditions — such as bet settlement rules or live table procedures — are detailed in the relevant section of your account help centre.